Troubleshooting Lazy Nezumi Pro Issues: How to Generate and Send Logs

As a user of Lazy Nezumi Pro, you may encounter some issues with the application from time to time. In such cases, generating and sending logs can be extremely helpful in identifying the root cause of the problem. This article will guide you through the process of generating logs for Lazy Nezumi Pro and provide additional troubleshooting tips.

Generating Logs

To generate a log file for Lazy Nezumi Pro, please download the utility from our website and run it. Once the utility is launched, it will automatically create a LazyNezumiPro_crashlog.txt file on your computer. This file contains detailed information about any issues you may have encountered with the application.

Sending Logs

To send us the generated log file, please describe your problem in an email, including your system information, tablet model, and the name of the art software you are using with Lazy Nezumi Pro. Additionally, please specify the version of the application you are currently using (22.) as it's possible that we have already fixed the issue in a recent update.

Troubleshooting Tips

Before sending us an email, please make sure to check our Frequently Asked Questions page for any troubleshooting tips or known solutions to common issues. You can also try updating your version of Lazy Nezumi Pro to the latest official release (22.), as this may resolve any problems you are experiencing.

Contacting Support

If you have a question, comment, or suggestion regarding Lazy Nezumi Pro, please feel free to send us an email at . We love hearing from our users and strive to respond to all emails promptly. If you are a GMail user, please check your Promotions folder for any license-related emails.

Resending a Lost License

If you have lost a previously purchased license, you can click here to have it resent. This will ensure that you regain access to the application without any issues.

By following these steps and providing us with detailed information about your issue, we will be able to assist you more effectively in resolving any problems you may be experiencing with Lazy Nezumi Pro.

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